Job summary We are looking for an Administration Support Officer to work in the Medical Electronics department at Torbay Hospital to provide support with clerical and secretarial duties across various sections of the service, Medical Electronics Section, Medical Mechanical Equipment Section, Medical Device Library, Medical Devices Trainer, and Contract Management. The post holder will continue appropriate training program(s). A good grade in English and Maths at GCSE or Equivalent is required. We are looking for someone who enjoys working in a diverse, forward-thinking environment and will be expected to act on their own initiative within defined boundaries. They will be collaborating with the other administrative staff and will share workloads. Training will be given to enable them to perform their duties and personal development. The service encourages staff to undertake flexible working to achieve a good work life balance and maximise the effectiveness of the service to meet stakeholder's expectations. Applicants should have a good general education (GCSE or equivalent in English and maths subject). Main duties of the job Your will provide administration support to the Clinical Engineering Services who manage and support a wide spectrum of Equipment across Torbay and South Devon NHS Foundation Trust (TSDFT). The post holder under the supervision of band 3/4 support officers and line manager [Maintenance Contracts Manager]. The post holder is expected to undertake. Front of house duties to include answering the phone, taking accurate messages, relaying customer enquiries to an appropriate member of staff, meeting visitors to the CES (Sales representatives, Service Engineers, trust employee's), couriers and directing them to the locations/staff) Arranging meetings, making sure papers our available and collecting reflective notes of meeting Provision of clerical and secretarial support is maintained with an efficient, consistent, and thoughtful manner. Contribute to Data inputting and processing on the trusts medical devices database management system. Will promote and contribute to providing a straightforward professional advice & guidance service and demonstrates best value to the organisation. The post holder will be providing administration support to the Head of Service and members of the CES leadership team to insure we provide a safety focused and high-quality service. About us The Clinical Engineering Services provides a comprehensive management & technical support service for a broad spectrum of medical devices used throughout the health, care, and social community. The administration support team works closely with the Contracts Manager, Senior Engineers, and Head of Service to optimise technical service support by reviewing diverse options with supporting medical devices or other scientific equipment.The CES ensures patient safety is delivered within a best value model to optimise life ownership costs. You will support the senior engineers within the Medical Electronics section; being the largest section in CES in providing repair, routine schedule service maintenance, troubleshooting, technical advice, and commissioning & device disposal ('cradle to grave'). Medical Electronics implements and manages Medicines and Healthcare products Regulatory Agency (MHRA) Safety notices and Manufacturer product recall/updates. Within this section there are three teams providing specialist support for: Critical Care areas (Intensive Care Unit, Coronary Care Unit & High Dependency), Operating Theatre Support (all Operating Theatres and Recovery areas) and Medical Mechanical Engineering & Device Library. This administration support role collaborates with these teams. Date posted 03 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per annuim Contract Permanent Working pattern Full-time, Flexible working Reference number 388-6969085-A&C Job locations Torbay Hospital Lowes Bridge Torquay TQ2 7AA Job description Job responsibilities Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Why work with us - 1 (pagetiger.com) Job description Job responsibilities Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Why work with us - 1 (pagetiger.com) Person Specification Qualifications Essential 2x GCSEs grade A- C in English, and Maths or equivalent Or 2x AS levels in relevant subjects Or 2x A Higher Levels in relevant subjects Desirable 5x GCSEs grade A-C including Maths English and/or Science ICT AS/A levels grade A-E in Science Maths or relevant subject NVQ 3 in Business Administration or Health Care Subject Person Specification Qualifications Essential 2x GCSEs grade A- C in English, and Maths or equivalent Or 2x AS levels in relevant subjects Or 2x A Higher Levels in relevant subjects Desirable 5x GCSEs grade A-C including Maths English and/or Science ICT AS/A levels grade A-E in Science Maths or relevant subject NVQ 3 in Business Administration or Health Care Subject Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lowes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)