ABOUT US
Celebrating 20 years in business this year, we are a successful events management company based in the UK. Delivering events all over the world, we pride ourselves on our fresh approach and imaginative thinking; we love the challenge of creating bespoke experiences.
MAIN PURPOSE OF THE JOB:
We are seeking a highly skilled and experienced Senior Delegate Manager who will play a crucial role in ensuring the smooth execution of global corporate events by managing the delegate experience from registration to post-event follow up.
KEY RESPONSIBILITIES:
● Oversee the end-to-end delegate management process for corporate events, including registration, accommodation, travel, and on-site coordination.
● Develop and maintain strong relationships with clients, ensuring their specific needs and expectations are met.
● Collaborate with internal teams to coordinate logistics, event materials, and communication strategies.
● Implement and utilise delegate management software/tools for efficient registration and tracking.
● Manage the assistant delegate manager and, together, ensure that relevant team members are sufficiently able to use the delegate management systems.
● Analyse and report on delegate data to enhance future event planning and execution.
● Stay current on industry trends and best practices to continually improve the delegate experience.
PERSONAL ATTRIBUTES
● High personal standards and values with a smart and professional appearance
● Meticulous attention to detail
● Self-starter with a proactive and assertive attitude
● Dynamic both personally and professionally, a strong team player
● Works well under pressure
REQUIREMENTS
● Proven experience in corporate event delegate management.
● Strong organisational and project management skills.
● Excellent communication and interpersonal abilities.
● Proficient in delegate management apps – ideally Dataflow and CrowdComms
● Ability to work under pressure and meet tight deadlines.
● Leadership skills with a demonstrated ability to lead a team.
EXPERIENCE
● Minimum three years’ experience of delegate management
● Overseas experience desired but not essential
To find out more go to Senior Delegate Manager | Viva Esprit | Inspired Events