HR Shared Services Associate 6 month contract Based near Hayes, 5 days onsite Up to £39,000 (paid hourly) Your new company I am partnering with a leading global company to recruit a HR Shared Service Associate on a 6 month contract. You will join a fast-paced HR Shared Services team responsible for the day-to-day management of employee absences and HR related enquiries. You will be detail-oriented, flexible with continuous process/system changes, and possess a problem-solving mindset. Your new role Be responsible for analysing and answering HR related queries and work with key contacts including local HR support, COE colleagues and other key stakeholders Own changes and keep employee information updated, such as absence and termination status, and process applicable changes in an accurate and timely manner Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate. Interpret and explain company policies, procedures, laws, standards, and regulations and advise managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits Work with data, report on our plans, investigate and reconcile discrepancies Craft, document, and maintain leave administration processes Maintain complete and accurate records of leave requests Provide support for a range of HR administrative processes supporting the employee lifecycle. Contribute to the on-going development of HR knowledge to help employees quickly and easily find an answer to their questions via self-service Assist with creating or updating internal training tools and process manuals for team members to maximise the effective use of Workday Collaborate with other regional HRSS teams for alignment and knowledge sharing Partner with key stakeholders such as Managers, HRBPs, People Technology, Mobility, Benefits and Payroll to resolve data issues Participate in ad hoc HR projects as directed by HR Shared Services People Leaders Lead efforts to document, simplify and standardise HR business processes specific to the EMEA region What you'll need to succeed Possess a strong customer service orientation while maintaining a high level of integrity and confidentiality with each interaction Knowledge of HR policies, practices, procedures, laws, and system tools Strong communication, organisational, collaboration, documentation, and presentation skills Data analysis skills, including strong excel skills such as pivot tables and v-lookups (preferred) Proven ability to manage confidential information Ability to prioritise workload Strong Microsoft Office skills What you'll get in return 6 month contract, 5 days on-site (plenty of parking) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk