Job Description - Housing Concierge (242032)
Job Description
Description
Permanent, Full time (37.5 hpw)
Pay £12 per hour (Salary £23,464) and great benefits including Health Cash Plan
Home, a place where you belong
We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we maintain good relationships with our neighbours.
Typical shift as a Housing Concierge
* If you want a quiet and calm security job, then this is not the job for you!
* This role involves more than just monitoring CCTV or patrolling the premises.
* You’ll be the first line of support for our customers when our wider team or their support network aren’t available.
* You’ll manage the health and safety of the building, including checking fire doors and ensuring everything is secure.
* You’ll think on your feet and manage situations on the spot, such as investigating suspicious activity or engaging emergency services when necessary.
* If time allows, you’ll also help maintain cleanliness, so being comfortable with cleaning tasks is essential.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Calmness under pressure with excellent communication skills.
* A passion for supporting the most vulnerable in society.
* Knowledge of public safety and customer care.
* A sociable nature and interest in people’s stories, with the ability to spot changes in behavior.
* Recognition of potential issues and confidence to intervene sensitively.
* A team player who can work independently, with the full backing of our wider team.
Job details
* Travel between our sites/buildings across Blyth.
* Work 37.5 hours per week, with a rolling rota.
* Able to use technology to monitor CCTV, update records, and manage health and safety.
* An Enhanced DBS check will be required, which we will cover the cost for.
What’s in it for you?
* 34 days leave (including bank holidays and a “me day”), increasing to 39 days, with options to buy 5 more days and time off for volunteering.
* Health cash plan saving you from £1140 per annum covering costs for dental, optical, prescriptions, alternative therapies, and more.
* Access to over 800 high street discounts on groceries, holidays, and more.
* Opportunities for career growth within the organization.
* Colleagues matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing.
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