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Operations Chef - South East - Reading, Reading
Location: Reading, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4f71492a63b5
Job Views:
2
Posted:
24.03.2025
Expiry Date:
08.05.2025
Job Description:
Operations Chef - South East - Reading
Our Lounge Operations Chefs play a pivotal role in the success of our business. Working alongside an Operations Manager you will manage an area of c.8-10 sites maximum, remaining close to our teams and our customers every day. Your team will be your absolute number 1 priority, spotting amazing talent; celebrating success; creating a real buzz and a sense of belonging for our team, plus developing great managers and leaders through training, coaching and mentoring. We're about unrelenting standards, and our ultimate goal is that every customer leaves happy.
What you will be responsible for:
* Relentlessly on the hunt to find and hire great kitchen talent to join Lounge at all levels, with a specific focus on building a high performing and loyal team of Heads Chefs and Sous Chefs.
* Getting the best out of your team by understanding what makes them tick as individuals, ensuring there are clear priorities in place for each site.
* Making the most of your time in a week by frequently visiting your sites to get stuck into service and help train and coach your kitchen teams.
* Developing the capability and confidence of your Head Chef team through having clear development plans in place.
* Knowing the details of our menu specs and kitchen processes inside-out, so you can immediately spot issues or opportunities during visits.
* Ensuring that all kitchens are delivering the unique Lounge Commitments.
* Leading the training and engagement of kitchen teams to deliver seamless menu changes.
* Helping to plan and execute the delivery of 14 Great Kitchen Shifts across your sites.
* Care about the community your Lounges operate in, partnering with your Ops Manager.
* Alongside your Ops Manager, developing, planning and executing all operational aspects for your Lounges.
* Finding ways to make the role yours by adding your own unique footprint.
* Conducting high impact visits and being visibly hands-on with kitchen teams.
* Working in partnership daily with your Operational Manager.
* Deliver daily and weekly the Ops Chef expectations.
* Daily reporting on all aspects of kitchen performance.
* Owning the kitchen H&S standards and practices of your sites.
* Delivering on key performance indicators.
In our roles at Loungers, we care more about who you are and what you're capable of than what you've done. We've described who we're looking for through our Coat Hangers. The behaviours and values we think will make you successful.
Who Do We Look For?
* You Believe. In yourself and your leadership, in your team, and in our cause.
* You're honest: And have the strength of character to own up to what's not going right.
* Care for your team: You genuinely care and are interested about the people that work for you.
* Command the detail: You're all over the stocks, rotas, labour, H&S.
* Never settle: You obsess about learning from yesterday and getting better.
* Do it your way: You lead your team through your own unique style and personality.
Where are you now?
* You are probably a HC, Kitchen Manager, Operations Chef or Area/Regional Chef.
* You will have had multi-site hospitality experience.
* You balance your time between managing and getting stuck in.
* You will have been in senior leadership positions.
* You will be familiar with managing through clear KPIs.
* Your ambition will keep you driven and focused.
* You may have come from either a front of house or back of house role.
* You will know what it's like to manage across a number of competing priorities.
The Good Stuff
* Competitive salary + annual achievable bonus paid 2x a year.
* Opportunity to participate in the Loungers Management Share Plan programme.
* Company car allowance.
* Full expenses and mileage provided.
* Great opportunity for personal development and career progression.
* Annual Ops trip to somewhere sunny.
* 50% discount on food from day 1.
* The best staff party - Loungefest.
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