Job Description
The ideal talented Senior Specialist Benefit Operations will work in People Services and be responsible for managing and administering company benefits and retirement programs, including health and welfare, savings plans, and wellness initiatives.
**Key Responsibilities:**
* Responsible for the effective, end to end operation of benefits programs for assigned markets, ensuring efficiency and positive customer experience.
* Understand, interpret, and communicate benefit plan provisions and processes.
* Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI’s) and Knowledge Articles, including defining streamlined processes for all applicable scenarios.
* Drive implementation of new benefits / benefit designs and process changes into operations, process improvement activities and other projects related to benefit programs
**Key Requirements:**
* Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance.
* Experience working within an HR Shared Services delivery model.
* Experience working with current HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell’s Ariel.
* Experience in coaching others to build capabilities or enhance functional depth
Please apply on Linkedin.