Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
The successful candidate will need to be a compassionate, highly motivated and organised individual that will provide comprehensive secretarial and administrative support to the clinicians working as part of the newly developed Infected Blood Psychology Service (IBPS), as well as the psychologists in the Southern Haemophilia Network (SHN). This will include supporting admin links between patients, beneficiaries, their GP and treatments at HHFT and other Trusts.
Main duties of the job
This exciting, newly developed, role will include the below main duties:
* Act as first point of contact for all forms of communication for the IBPS and SHN psychology team alongside the care navigator post holder.
* Monitor the timetable of the team, taking an overview of the co-ordination of both clinical and other commitments.
* Support the administrative pathway ensuring beneficiaries are seen in line with national KPIs.
* Support with collection and coordination of data for SHN psychology service and IBPS.
* To co-ordinate and be responsible for the provision of a comprehensive secretarial and administrative service to the IBPS and SHN psychology team.
* Day to day administrative management of the team's work including clinic outcomes and data collection requests.
* To maintain an overview of the team timetable to support the achievement of national KPIs.
* To provide data to the SHN data manager and national IBPS databases as required.
* To arrange or action issues raised in clinic appointments when requested.
* Arrange and prepare documentation / equipment for meetings, functions and conferences as required.
* Take minutes of formal meetings and disseminate to the wider team, as appropriate.
Person specification
Qualifications
Essential criteria
* Educated to GCSE standard with a C or above in English Language, Maths and Science or working to equivalent standard.
Experience
Essential criteria
* Experience of working with Microsoft systems including Excel, Outlook, Word, Powerpoint.
* Experience of adhering to targets.
* Experience of fast paced and busy environment.
Desirable criteria
* Experience working within the NHS.
* Admin and clerical experience within the NHS.
* Knowledge of medical terminology.
Skills
Essential criteria
* Excellent verbal and written communication skills.
* Problem solving skills.
* Flexibility and adaptability to changing situations.
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
The paperwork:
* HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
* Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
* All new staff will be subject to a probationary period covering their first six months in post.
* In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
* This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
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