Location: LCA BRIGHTON
Posted on: 01 November 2024
About the Team:
Laser Clinics has been in Beauty since 2008, offering transformative beauty solutions that reignite clients’ inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.
Our purpose is clear: we help more people feel GOOD in their own skin because everyone deserves to feel confident INSIDE & OUT. Our vision is to globally lead in skincare by locally leading in experience, and our mission is simple: be the one they rave about!
Be the Backbone of Our Clinic as Clinic Coordinator at Laser Clinics - Brighton
As our Clinic Coordinator, you will ensure seamless operations, working behind the scenes and at the forefront to deliver a world-class experience for our clients. You will help make our clinic run like clockwork by:
1. Managing Daily Operations: Oversee the clinic’s scheduling, client bookings, inventory, and resource allocation to maximize productivity and client satisfaction.
2. Upholding Impeccable Standards: Maintain high standards of cleanliness, organization, and compliance to ensure a pristine clinic environment.
3. Driving Sales and Rebooking: Meet and exceed KPIs for product sales and client rebooking, supporting clinic revenue growth.
4. Guiding Clients with Expertise: Offer knowledgeable guidance on pre- and post-care, product recommendations, and treatment options.
5. Supporting Client Communication: Act as the main point of contact for clients, engaging with them face-to-face, over the phone, and via email to ensure a smooth, welcoming experience.
We'd feel ELECTRIC if you have:
1. Operational Skills: Min 12 months experience in a customer service environment. Strong organisational skills with experience managing or coordinating retail, hospitality, or clinic operations.
2. Sales and Customer Service Expertise: A proven track record in customer-facing roles and excelling in a sales environment.
3. Problem-Solving Abilities: A proactive, solution-oriented mindset when addressing challenges.
4. Flexibility: Availability for late-night trading, weekends, and public holidays.
5. Professional Presentation: A polished and professional appearance to represent our brand.
To help you feel DREAMY at Laser Clinics, we offer:
1. Innovative Environment: Access to the latest trends and technologies in aesthetics.
2. Supportive Team: Collaborate with a passionate team, where the energy is always ELECTRIC. Access to Employee Assistance Program (EAP).
3. Generous Benefits & Monthly Incentives: Complimentary laser hair removal, skin treatments, and significant discounts on treatments, products, and injectables.
4. Learning & Development: Upskill through comprehensive training designed to empower you to succeed.
5. Global Mobility: Opportunities for international movement within our worldwide network.
6. Longevity & Job Security: Join a stable and growing industry.
7. Franchising Opportunities: Potential for ownership through our franchise program, allowing you to grow with us.
Ready to be the driving force behind our confidence journey? Click the 'Apply' button to submit your resume and a cover letter highlighting your experience and why you're a perfect fit.
laserclinics.com.au/careers
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