About the team Credit Control sits within the wider Billing, Collections and Administration Team (BCA). The team comprises multiple functions; Billing, Credit Control, Legal Collections and Client Maintenance, and sits within the wider finance department. About the role We are looking to recruit a Credit Controller Administrator based at our Nottingham office. This is a hybrid role working 5 days a week with a minimum of three days in the Nottingham office. This role will be to provide administrative support to the credit control team in reducing unpaid bills and the time to collect within the firm while delivering good customer service to both our internal customer and external clients. Key responsibilities Monitoring the credit control inbox Reviewing and dealing with queries received Saving emails and documents Generating reports Preparing remittances to enable Cashiers to post cash receive accurately Assist with billing, credit notes and queries as necessary Actioning administrative tasks on client ledgers Other ad hoc duties and cover within the team as required. Your skills and qualifications Previous experience in an administrative role is desirable but not essential Attention to detail and accuracy are essential for this role Confident using your initiative within set guidelines Strong communication skills both written and verbal Comfortable communicating at all levels within the business Experience of using Excel to a basic level Good listening skills Organised Be able to prioritise during busy periods and have a proactive approach to the role Confident and determined to see the process through to conclusion Good IT skills, experience, and confidence with using Microsoft packages Previous experience in an administrative role is desirable but not essential. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website here. Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.