Our client is a highly respected social housing organisation based in Bedfordshire, and they are currently recruiting for a Hostel Coach on a 9-month fixed term basis to cover maternity leave. This is a full time position 37 hours per week Monday to Friday and offering a salary between £24,000-25,500 per annum. To apply candidates will need to have experience in similar roles, and hold and recently carried out Enhanced DBS check. Duties of role are below: Comprehensive delivery of the day-to-day running of the hostel provision and direct support service to customers Work in a psychologically informed manner, coaching customers in a person-centred and non-judgmental way tailored to their individual needs Manage a personal caseload by organising and conducting weekly support sessions, attending professional meetings, supporting customers at external appointments, and completing referrals to external services as necessary Apply creative and practical solutions to provide the best possible support Conduct assessments for new customers following referrals and devise/implement support and risk management plans Manage arrears effectively, ensuring prompt resolutions Assist customers with benefit claims and personal contribution charges, including setting up payment plans, benefit applications, and resolving benefit queries Ensure the accommodation remains a safe and secure place for customers to live and staff to work Support customers in learning independent life skills to enable a successful, planned move-on into the community Carry out room checks with customers Comply with health and safety by completing premises checks, fire drills, and reporting repair requests