This post is for someone with experience of involvement and co-production, engagement with service users and carers, and a good understanding of the needs of Older People.
The job will involve working across the OPMH Teams in the community directorate across the three boroughs of Bromley, Bexley and Greenwich which are served by the Oxleas NHS Trust, and work with voluntary and community sector organisations. The postholder will work closely with the Trust’s Involve Team and seek guidance where required.
As a key member of the OPMH Teams, you will provide comprehensive information, advice and guidance to service users, carers, and visitors to the Trust and your role will be to support all involvement and engagement initiatives through the OPMH Involvement Register. You will actively work to support increasing and embedding involvement and engagement work in OPMH.
The post holder will provide best practice guidance to services on service user/carer involvement. The post holder will work in collaboration with teams to ensure the lived experience voice is used to inform service design, development, and delivery. A substantial part of the role will include the onboarding process and ongoing training of OPMH Involve members.
• Using the recognised national standards of co-production to support the OPMH Teams in ensuring service users, carers and public involvement are at the heart of service improvement in the Trust.
• To support the delivery of the Trust Values so that high standards of service, communications and practice are consistently experienced by service users, carers, and visitors.
• To provide staff with best practice guidance on coproduction and service user/ carer involvement
• To be the first point of contact for any IR participant requiring support in contributing to OPMH involvement projects.
• To be sensitive to the potential difficulties of engagement and provide appropriate support, this will include (not limited to), providing pre and post support via phone call or e-mail as part of an involvement activity.
• To be responsible for increasing the number of participants on the OPMH Involvement register, as per the KPI’s in the Involved strategy-either via networking opportunities, attending meetings and events or public events.
• Ensuring that the OPMHs training platforms are updated with all training and support information for co-production and showcasing good examples inspiring others and help to create an environment where co-production is seen as the norm.
• Using data to identify areas/teams that require additional support to bolster their involvement activity.
·
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
• Plan, organise, coordinate, and support meetings, workshop events in relation to public, service user and carer involvement activities which include all stakeholders in user and carer involvement.
• Understanding and being able to manage potential risks with service user projects and have some knowledge around risk mitigation.
• To support the OPMH Teams in providing expert advice in relevant meetings and committees. Personal experience of using mental health services either as a service user or carer is desirable.
• Keeping up to date with current project trends in mental health through liaising with colleagues in the South London Partnership e.g. EBCD.
• To understand care pathways and have a knowledge of all community services to understand procedures and practices as well as developing alternative or additional procedures and standards for improving the quality of involvement activity.
• Understand statutory services, organisation and funding, current service pressures and key performance requirements.
This advert closes on Thursday 3 Apr 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .