Primarily a treatment coordinator and reception role, this position has the potential to develop based on the abilities of the candidate. Working alongside the owner, manager, and head nurse in an administrative capacity, the responsibilities include:
1. Liaising between the clinician and the patient.
2. Booking appointments and discussing payments.
3. Coordinating multidisciplinary treatments between clinicians.
4. Corresponding with clinicians regarding treatment plans and clarifying patient questions.
5. Presence at open days when required.
6. Managing referral dentists and ensuring they receive correspondence from the treating clinician.
7. Ensuring that CBCT reports are completed.
8. Facilitating referrals from the practice's clinicians to outside services.
9. Maintaining effective record-keeping.
10. Performing reception duties, including taking payments, answering emails, and managing clinicians' appointment times.
The practice is three years old and growing substantially, and we are still building the right team. The ideal candidate will be conscientious, hardworking, able to use their own initiative, and work harmoniously within a team. They should be confident, adaptable, possess lateral thinking and multitasking abilities.
Computer literacy is compulsory; please note that an iPad is not considered a computer. A working knowledge of software excellence is preferred. A good command of the English language is essential, including the ability to write emails in a professional manner with correct spelling and grammar.
The candidate should be able to relate to staff and patients of all ages and communicate with them in a professional, age-appropriate manner. They should also be able to accept feedback from the employer without taking it personally, understanding that both positive and negative feedback is provided to improve the overall functioning of the business.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £15 – £17 hourly
About The Orthodontic Specialist:
We are a private dental clinic specialized in orthodontics. We see children from the age of 6 and provide various treatments such as palate expanders, Invisalign, buccal braces, and lingual braces.
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