Responsibilities
* Assist the Team Leader and Sea Freight Manager in the execution of their duties.
* Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly
* Immediately report any errors to the customs declaration forms to line manager and customs claims
* Correctly complete all customs import declaration forms
* Ensure all operational activities and invoicing are completed on time
* Complete ad-hoc and spot checks on a weekly basis to check all is in order and all documents required
* Maintain and utilise the operational system at all times
* Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs
* Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager
* Assist in the creation and maintenance of SOPs for the department
* Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manage
* Follow up late customer payments in conjunction with credit control
* Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format
* Implement and improve new efficiencies in customer workflow in conjunction with line manager
* Before release, ensure all goods under Alpi’s Deferment account are approved for delivery vi...