About the Role: As a Blood Collector Specialist at Randox Health, you will play a vital part in ensuring our clients have an exceptional experience from the moment they enter our clinic. Your primary responsibility will be to collect blood samples from both private and corporate clients with sensitivity and professionalism.
Key Responsibilities:
* Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
* Demonstrate sensitive communication to ensure client understanding and consent.
* Maintain accurate records in PIS, uploading all relevant documentation.
* Represent the company professionally at offsite events and appointments.
* Engage in upselling and cross-selling at our private health clinic.
* Proactively drive sales and exceed targets.
* Complete company forms, specimen labelling, and laboratory test order forms accurately.
What We Offer:
* A varied and challenging role that requires flexibility with working hours, as required by the business inclusive of evenings and weekends.
* The opportunity to work in a dynamic and innovative environment, utilizing our state-of-the-art technology and diagnostic solutions.
* A chance to make a real difference in people's lives by providing them with accurate and timely health information.
Requirements:
* Previous phlebotomy experience
* Phlebotomy certificate of competence
* Flexibility with working hours, as required by the business inclusive of evenings and weekends
* Exemplary customer service skills and experience
* Ability to manage existing clientele and generate new clientele at the same time
* High level of IT literacy
* Valid UK driving license