Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: UPS Leeds What youll get: A competitive salary of £11.44 per hour. Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits Full training to help you perform at your best Opportunities to progress thanks to our promotion from within policy What youll do: Field customer concerns and queries Liaise with customers, drivers and internal departments to resolve any issues Take phone calls and provide a friendly welcome to customers on reception Take on a range of general admin duties using various UPS systems Work a shift from 8 am to 5 pm, with lunch break What youll need: Excellent customer service and problem-solving skills Basic knowledge of Windows applications An excellent telephone manner The ability to work well under pressure, often to strict deadlines The flexibility to cope with changing duties and priorities often at short notice How we recruit: UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.