Do you thrive on solving technical challenges and delivering outstanding support? We are excited to be recruiting a Desktop Support Engineer to join our exceptional team at SSCL, where you’ll play a pivotal role in transforming Defence Business Services. Collaborating with a dynamic, innovation-driven team, you’ll help deliver seamless services to our Government and Defence clients through world-class digital solutions. We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities. This role will require travel into the Gosport office on a regular basis, for training or client needs. What you'll be doing: Providing desktop support and troubleshooting for end-users. Managing Active Directory tasks, including user additions, removals, and password resets. Responding to and resolving incidents via the helpdesk system. Diagnosing incident causes and completing requests, including software installations and permission changes. Building and deploying Windows desktops, supporting printer installations, and facilitating room moves. What you’ll bring: Expertise in Microsoft Windows 10/11 and Microsoft Office 2016. Proficiency in troubleshooting and resolving desktop issues. Experience in deploying physical desktop PCs and managing desktop printers. Active Directory account management. It would be great if you had: Experience with Windows Server 2016/2019/2022. Skills in Microsoft Endpoint Configuration Manager (MECM) for desktop, software, and patch deployments. Familiarity with Windows Server Update Services (WSUS). If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you Employment Type: Full-time Permanent Location: Gosport Security Clearance Level: DV Internal Recruiter: Annecia Salary: Dependent on experience Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. 'Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.???????