Role: Salesforce Revenue Cloud Technical Architect
Job Type: Permanent
Location: London, UK (Remote/Hybrid)
Number of hours: 40 hours per week – full time (standard)
Key Responsibilities:
1. Works directly with clients/business leaders/process owners to lead projects and work on Salesforce Revenue Cloud (CPQ/Contracts/Billing) solution.
2. Ability to guide customer towards uses of standard out of the box software functionality to meet business requirements instead of relying on custom code solutions. Understand platform limitations and design alternatives to work around limitations.
3. Provide pre-sales support as requested and participate in potential customer proof of concept (POC).
4. Ability to lead/facilitate design and modeling sessions with the client.
5. Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design.
6. Functioning as Salesforce Revenue Cloud (CPQ+Contracts+Billing) product specialist within the organization and industry. Participate in various communities and speak at industry events.
7. Help to setup Salesforce Revenue Cloud center of excellence as part of TCS Salesforce Quote-to-Cash practice.
8. Understand, design, supervise, and create technical configurations using Configuration product’s tools, languages scripts-based technologies.
9. Ability to design, implement, and test leading-edge Quote and Product Configuration integrations with SFDC.
10. If needed, coordinate developer tasks on large projects; lead design and code reviews to ensure accuracy and consistency.
11. Provides guidance on all phases of SDLC and the impact of Salesforce CPQ & Billing, as needed.
12. As required, willingness to travel (up to 75% of time).
Required Skills and Experience:
1. Expertise in Salesforce Revenue Cloud (CPQ & Billing) product, and experience with design/architect duties and full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, Marketing Cloud with mandatory experience in Salesforce CPQ+Billing / Conga application.
2. Experience with project implementations with Salesforce CPQ, Contracts, and Billing that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform.
3. Strong functional knowledge of Lead to Cash process with expertise in Quote-to-Cash, Configuration, Product Catalog/modeling, Pricing, Quoting, and CLM functional areas.
4. Understand customer technical requirements and map these into Salesforce CPQ, Contracts, and Billing architectural capabilities.
5. Share best practices and be consultative to clients throughout the duration of the project- act as a trusted partner. Participate and lead, when needed, project meetings with the customer.
6. Salesforce CPQ Specialist, Billing Academy, and Quote to Cash certification.
7. Salesforce platform developer/admin certification including Salesforce development experience with Apex, VisualForce, and Force.com.
Desired Experience:
1. Experience with Commerce, Configuration, Output, SFDC integration, product catalog/price list integration.
2. Good knowledge of Angular JS, Web 2.0 Development (JavaScript, AJAX, JSON, HTML, CSS, JavaScript, JSP, Servlets, Struts).
3. Experience in CRM tool set and have worked with JavaScript, Java, Rules Engines, Object Modeling, or XML.
4. Understanding of frameworks like React, Angular, etc. are an advantage.
5. JIRA experience.
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