Summary
Offering a Bridal Retail apprenticeship level 2, for an apprentice who has interest in selling Bridal Wear, a passion for delivering excellent customer service, confidence in meeting and greeting customer and a passion for creating memorable moments.
Wage
£9,984 a year
Goes up to £7.55 PH from April
Training course
Retailer (level 2)
Hours
Tuesday and Friday, 9.30am - 5.00pm and Thursday - Saturday 9.30am - 6.00pm with 30 minutes lunch.
30 hours a week
Possible start date
Monday 17 March
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Unpacking boxes
* Welcoming customer’s in a friendly and welcoming manner
* Dealing with deliveries
* Making Teas and coffees
* Once trained answering the phone in a professional and timely manner
* Steaming Dresses
* Packing
* Post office run
* Booking appointments on Bridal live for customers
* Creating exciting displays and window settings
Where you’ll work
Unit 4F, The Glass Yard
Sheffield Road
Chesterfield
S41 8JY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JUNIPER TRAINING LIMITED
Your training course
Retailer (level 2)
Equal to GCSE
Course contents
* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.
* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.
Your training plan
* Retailer Level 2 - Completed at the work place
* End Point Assessment
* Monthly online master classes
* Maths and English Functional Skills if required which will be delivered via online training sessions for 1 hour per week
Requirements
Desirable qualifications
GCSE in:
* maths & English (grade 3)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Logical
* Team working
* Creative
* Initiative
* Patience