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Consumer Web Business Product Lead
Apply locations: United States - Pennsylvania - Collegeville, Europe - Any Pfizer Site, United States - New York - New York City, North America - Any Pfizer Site
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition ID: 4931935
We are building world-class expertise in our newly formed Chief Marketing Office (CMO) to accelerate performance and enable our product marketers to be focused on customers like never before. Our ambition is to be the best marketers, leveraging data & technology, our brand, and creativity to make Pfizer and our portfolio the most trusted and preferred in the industry.
The Consumer Web Business Product Lead is a new role within the Customer Facing Technology team directly reporting to the Customer Facing Technology Lead for Customer Engagement Technology & Innovation (CETI) within the Chief Marketing Office (CMO). This Business Product Lead will be responsible for developing a consumer-centric product vision and roadmap that delivers on business priorities to support publication of Brand Patient and Caregiver websites across the Pfizer Digital Ecosystem.
This Product Lead will be an advocate for – and leverage – Pfizer’s product model to define the business, customer, and colleague goals which support Digital Customer Strategies for web properties leveraging Adobe Web Platforms. Under the product model, they will collaborate closely with the Digital Team Product Lead for Adobe Franklin, as well as other members of Pfizer’s Digital Development and Services teams.
This product lead will not be involved with content creation but will focus on short-term and longer-term direction of the Adobe Web platform, design system, and other web capabilities to optimize for business and customer outcomes while supporting a positive customer and colleague experience.
ROLE RESPONSIBILITIES
* Continuously manage, develop, and drive the optimization of the Pfizer Adobe Web platforms.
* Define the product vision and vision for Adobe Consumer Web platform.
* Lead the definition of Objectives and Key Results (OKRs) for Adobe Web, consulting with digital and business partners to optimize web product through ongoing testing to ensure optimal customer experiences.
* Partner with the Digital Platforms and Delivery leads to define problem statements, identify user/customer personas, and journey roadmaps.
* Identify crucial technology dependencies between Adobe Edge Delivery and other parts of the stack supporting the customer-facing digital ecosystem at Pfizer.
* Standardize and scale Adobe and other technologies supporting the customer-facing digital ecosystem where appropriate.
* Work with Digital Platform & Delivery teams to streamline business input and decision-making to ensure requirements are defined with purpose, and delivery and adoption of the products are achieved efficiently.
* Partner with the digital team to maximize uptime, ensure optimal site performance, and detect issues early.
* Prepare CMO partners and business stakeholders for digital releases and key operational impacts.
* Manage relationships and engagements with relevant product group technology vendors in collaboration with digital and procurement teams to ensure Pfizer’s business requirements are being addressed.
* Conduct user acceptance testing (UAT) to ensure business requirements are met, identifying & documenting defects. Collaborate with stakeholders to validate solutions and ensure seamless implementation.
* Collaborate with privacy, digital, legal, regulatory, and compliance teams in setting and deploying data standards, policies, and procedures in the context of the Adobe Web product.
* Demonstrate a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
BASIC QUALIFICATIONS
* Bachelor's degree required.
* 10+ years of experience in Digital Product Management with a proven track record, especially in roles that focus on solutions that support customer needs and/or leading large web development and optimization capabilities at an enterprise level.
* Experience using web analytics to prioritize and refine product roadmaps and feature development.
* Experience leveraging qualitative research and quantitative data to prioritize feature development.
* Be a customer-obsessed, innovative, and results-oriented product leader with a proven track record of launching successful products that have delivered measurable results with portfolio and/or product-specific business impact across countries.
* Experience leading a cross-functional agile product team.
* Track record of working collaboratively across functions and geographies.
* Experience in leading complex, large-scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery.
* Prior experience with senior leadership and demonstrated ability to effectively influence leaders and colleagues at all levels of the organization.
* Excellent interpersonal skills and mastery of working in a matrixed environment.
* Strong writing, presentation, and project management skills.
* Familiarity with product management processes and software.
* Ability to thrive under pressure, take accountability, and meet deadlines.
* Exhibit Pfizer values (Courage, Excellence, Equity, Joy).
PREFERRED QUALIFICATIONS
* Advanced degree or certification in Product Management or Digital Product Development preferred.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
* Flexibility to work across global time zones.
* Role will be responsible for multiple geographies but requires flexibility to work with US time-zone.
OTHER JOB DETAILS:
* Work Location Assignment: Hybrid; 2-3 days onsite/week with travel up to 10%.
* Additional Locations: NYHQ, Collegeville, PA or Any US or EU Commercial Pfizer Site.
* Last Day to Apply: March 27, 2025.
The annual base salary for this position ranges from $156,600.00 to $261,000.00. This position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share-based long-term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental, and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address, and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address, and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state, and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
About Us
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare and the potential to transform millions of lives. We’re looking for new talent to join our global community to unearth new innovative therapies that make the world a healthier place.
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