Job Description
We are a leading manufacturer of innovative polyethylene storage tanks and systems. Headquartered in Moira, we have a 40-year heritage and export to over 20 countries internationally. We continue to develop a diverse and innovative product range and are one of the fastest growing manufacturing companies in Northern Ireland with over 100 employees.
We are currently seeking a Plant Administrator to join our busy East Kirkby depot
Hours:Monday to Friday 08.00 16.00
Location:Lancaster Business Park, East Kirkby, PE23 4BH
Start Date:May 2025
Contract:Full Time / Permanent
Reportingto: Plant Supervisor
Main Roles and Responsibilities:
Answer phones, assist customers and end users, or forward as necessary to other departments in a timely and friendly manner
Deal with customer requests for quotes for our product range and ensure that all relevant information is received by the customer
Act as a key liaison between East Kirkby and the various departments at Head Office e.g. H&S, HR, IT, Payroll, Production, Stores etc.
Capture, digital upload and maintenance of quality records
Assist with processing of sales orders during busy periods, including cover for annual leave and/or sick leave
Understand AD stock and assist with allocation as and when necessary
Provide Proof of Delivery Notes (PODs) upon request
Provide cover for sales office between 8.30am-9am (by rota) and at lunchtime to ensure adequate level of service available 8.30am to 4pm
Remote support for marketing department in maintaining inventory of show materials
Procure stationery and maintain acceptable levels within a given budget
Manage a Booking System for the East Kirkby Meeting Room and ensure necessary refreshments are arranged as and when required
Keyholder cover for holiday / absence
Liaise with cleaning contractors to ensure adequate cover
Maintain all customer records
Ensure excellent customer service is given at all times and build good customer relationships
General filing and administrative duties in line with GDPR
Comply with all company policies, procedures, and H&S instructions
Assist with the upkeep of a tidy and organised working environment.
Essential Requirements:
5 GCSEs (A-C) to include Maths and English
At least 2 years experience in a fast-paced office environment
Experience of computerised sales and/or purchasing systems
Strong software skills including proficiency in Microsoft Office applications
Excellent organisational abilities and attention to detail
A demonstratable ability to multi-task, prioritise tasks, manage deadlines and workload
Ability to work as part of a team, with several other departments and independently to contribute to the effective delivery of our Customer Experience
Ability to provide excellent Customer Service in an all-round professional manner, possessing a high level of communication skills
Confident, friendly and efficient manner
Desirable Criteria:
Competence in use of Microsoft Business Central
Business Administration qualification
JBRP1_UKTJ