Sales & Customer Services Administrator
Location: Hatfield, Hertfordshire, AL9 5JN
Salary: £26,000 increasing to £27,000 after 6 months
Contract: Full time, permanent
Benefits: Pension Scheme, Paid Sick Pay, 21 days holiday plus public holidays
We are Mulmar, we are growing and we want you!
With more than 30 years' experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
With an increasing demand for our services, we are recruiting a Sales & Customer Services Administrator
to join our busy sales team liaising and supporting customers, processing sales and ensuring that they are accurately understood and efficiently processed.
In this role, you will be responsible for:
- Being the first point of contact for the company and effectively managing relationships with customers, internal and external staff, courier companies and suppliers.
- Process and input customer orders, proforma invoices and estimates.
- Update databases providing accurate data to the sales team and directors.
- Support the sales team with day-to-day customer enquiries.
- Liaise with the warehouse and internal teams to effectively manage customer expectations.
- Assist in stock management including raising purchase orders.
- Assist with planning and participating in industry trade shows.
To be successful in this role you should have:
Essential Experience:
- Experience of working in an office / administration or customer services environment working to timescales.
- Computer literate with experience in MS Office applications including Outlook, Word and Excel to an intermediate level.
- Experience of working with databases advantageous but not essential.
- Previous experience in sales administration advantageous but not essential.
You also need:
- To be organised and capable of working to deadlines.
- Possess good communication skills.
- Be capable of managing detailed information accurately.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.