Job Title: Field Service Engineer
Location: Silverstone, Northamptonshire (field based)
Salary: £35,000 - £45,000
Permanent Role
Our client is one of the UK’s leading companies in the sales and distribution of drinks and beverages equipment to the juice, cider, wine, and beer markets. The company has experienced significant growth, and we are seeking a full-time, experienced Service Engineer to join our expanding field service team.
Based from their offices in Silverstone, Northamptonshire, the job will involve:
1. Completing field installations, maintaining, and repairing electro-mechanical food processing and beverage equipment.
2. Providing ongoing service support for customers.
3. Working as part of the service team to provide on-site installation and technical support.
4. Responding to breakdown calls and completing planned maintenance.
5. Ensuring all electrical fittings and wiring meet safety standards.
6. Conducting electrical inspections and ensuring compliance.
7. Performing final tests on all work and rectifying faults.
8. Communicating professionally and courteously with customers, suppliers, and colleagues.
9. Accurately recording and reporting activities using company documentation.
10. Managing company vehicle, tools, and stock responsibly.
11. Responding to performance data to improve effectiveness and efficiency.
12. Preparing and writing customer visit reports using company software.
13. Complying with industry and company Health & Safety policies.
Qualifications & Experience
Candidates should have at least 3 years’ experience and be proficient in fault diagnosis across a range of food industry electromechanical equipment.
* Experience maintaining electromechanical equipment in the food and/or beverage industry.
* HNC/HND or similar engineering qualification with electrical bias preferred.
* Clean driving license, with a maximum of 3 points accepted.
* Forklift license is preferred but not essential; training can be provided.
Key Skills
* Proficiency in Microsoft Office and computer literacy.
* Excellent interpersonal skills, especially in a field service role dealing with demanding customers.
Personal Attributes
We seek a well-rounded service engineer with technical skills, experience, confidence, and a calm personality, as this is a customer-facing role. Key attributes include:
* Ability to work independently.
* Confidence and personable demeanor.
* Positive, can-do attitude.
* Ability to manage appointments and customer demands.
* Good fault diagnosis skills.
* Willingness to work occasional unscheduled hours.
* Interest in taking on new challenges.
Disclaimer: Candidates should ideally be based within a 40-mile radius of HQ in Silverstone, Northamptonshire (NN12).
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