Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. POSITION SUMMARY The Glasgow Marriott Hotel is seeking a Food Services Expert - Room Service to become part of our incredible team. The Impact You'll Make: In this role, you will elevate our guests' culinary journey, playing a key role in our guest's stay. By service food and drinks in the comfort of their room, your mission is to make our guests feel like they are in a home away from home. You will become well-versed in our menu, ready to recommend dishes and answer any guest inquiries. Your goal is to ensure food and drinks are served promptly and with a smile. Empowered to address any issues swiftly, you will ensure an unforgettable dining experience. What You'll Do: Ensuring our food and drinks are perfectly presented before service to guests. Master our menu and elevated service standards. Present physical and accurate check to guests and process payments on service. Answer any questions on the menu selection, and confidently make recommendations, with an eye for upselling. Communicate with the kitchen regarding any questions or allergen requirements, dietary needs and special requests, length of wait and product availability. Ensure quick, efficient, and satisfying service for all customers. Prepare the restaurant, bar, and room service areas for each service period, restocking items and following health and safety guidelines. Uphold the cleanliness of all Food and Beverage outlets. Who We Are Looking For: We seek an enthusiastic, motivated individual, ideally with experience in hospitality or travel and tourism. The ideal candidate is a team player, a fast learner, adaptable, and has exceptional attention to detail, interpersonal, and communication skills. Warm, people-oriented demeanor Team-first attitude Positive outlook and outgoing personality Flexibility, problem-solving skills, and multitasking ability Ability to stand, sit, or walk for extended periods Previous hospitality experience preferred Perks You Deserve: Explore discounted stays at 9,000 Marriott hotels worldwide Free use of Glasgow Marriott Leisure Club facilities Wellness and Mental Health Programmes Access to curated discounts, rewards, and perks with top brands via our benefits website Free meal during shifts Staff parking during shifts Learning & Development opportunities from entry-level to leadership development A Little More About Us: The newly refurbished Glasgow Marriott Hotel is bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, we offer an invigorating environment for both guests and staff. Our Food and Beverage Team has recently moved into newly refurbished areas, and our staff are eager to connect with guests in this vibrant city. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. AMRT1_UKCT