Property Compliance Officer
Location: Westminster, London
Salary: Competitive, dependent on experience
Contract: Full-time, Permanent
About the Role
A leading Housing Association in Westminster is seeking a Property Compliance Officer to ensure full compliance with statutory and regulatory requirements across its housing portfolio. This role plays a critical part in managing the Big 5 compliance areas - Gas, Fire, Electrical, Asbestos, and Water Hygiene - ensuring the safety and wellbeing of residents while maintaining the organisation's reputation for excellence in housing management.
The successful candidate will engage with external stakeholders, including regulatory bodies, local authorities, contractors, and industry specialists, to uphold compliance standards and drive best practices across the organisation.
Key Responsibilities:
1. Compliance Oversight & The Big 5:
1. Gas Safety: Ensure that all properties meet gas safety regulations, overseeing landlord gas safety checks (LGSRs) and working with contractors to address remedial works.
2. Fire Safety: Monitor compliance with fire risk assessments (FRAs), ensuring all fire safety measures—such as alarms, extinguishers, and emergency lighting—are installed, maintained, and certified.
3. Electrical Safety: Oversee compliance with Electrical Installation Condition Reports (EICRs) and Portable Appliance Testing (PAT), ensuring regular inspections and timely remedial actions.
4. Asbestos Management: Ensure adherence to asbestos management plans, maintaining accurate records, and coordinating any necessary removal or remedial works.
5. Water Hygiene (Legionella): Oversee water safety risk assessments and control measures to prevent Legionella risks, ensuring routine monitoring and treatment protocols are in place.
2. External Stakeholder Engagement:
1. Act as a key liaison between the Housing Association and external bodies, including the Regulator of Social Housing (RSH), the Health and Safety Executive (HSE), fire authorities, and local councils.
2. Build and maintain strong relationships with compliance contractors, consultants, and industry regulators, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met.
3. Work closely with fire and rescue services and local authority environmental health teams to stay ahead of evolving regulations and emerging risks.
4. Represent the organisation in external audits and inspections, ensuring full transparency and compliance with legal standards.
5. Lead engagement with residents and leaseholders, ensuring they understand their responsibilities around property safety and compliance.
3. Risk Management & Policy Development:
1. Conduct regular compliance audits and risk assessments to identify, report, and mitigate potential issues.
2. Develop and implement property compliance policies, keeping up to date with legislative changes and best practices.
3. Maintain and update compliance records, ensuring accurate reporting for internal and external stakeholders.
4. Provide strategic advice to senior management on compliance risks, performance, and improvement opportunities.
What We're Looking For:
1. Proven experience in property compliance, health and safety, or asset management within a housing association, local authority, or residential property sector.
2. Strong knowledge of housing compliance legislation, particularly in the Big 5 compliance areas (Gas, Fire, Electrical, Asbestos, Water Hygiene).
3. Experience engaging with external stakeholders, including regulators, contractors, and local authorities, ensuring smooth communication and collaboration.
4. Ability to manage and monitor compliance data, producing detailed reports and recommendations for improvement.
5. Strong project management skills with the ability to oversee multiple compliance requirements simultaneously.
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