Service & Maintenance Coordinator
Location: Durham, UK
Salary: £27,000 £30,000 per annum (DOE)
Standard Hours: 42.5hrs per week
Type of Employment: Full-Time, Permanent opportunity
Years of relevant experience: 2-3 years of experience desirable
Join Our Team Service & Management Coordinator
We are looking for a Service & Management Coordinator to join our Facilities Management team! This role is ideal for a resourceful, self-motivated, and proactive problem-solver who thrives in a fast-paced environment. If you have a "can-do" attitude and a customer-focused mindset, we want to hear from you!
What Youll Be Doing:
Handling service maintenance queries and coordinating job assignments
Communicating with clients and providing clear, professional responses
Raising invoices for scheduled maintenance and remedial works
Preparing and sending documentation to customers
Creating quotations and ensuring timely delivery to customers
Reporting on customer accounts and maintaining accurate records
Preparing RAMS & Permits where required
Liaising with internal teams and engineers to ensure targets are met
What Were Looking For:
Previous administration experience (preferred)
Strong organisational and time management skills
Ability to work independently and as part of a team
Excellent communication and interpersonal skill
Experience in customer service and handling a fast-paced workload
Key Personal Attributes:
High attention to detail and accuracy
Ability to collaborate with engineers, subcontractors, and suppliers
Resilient and adaptable able to manage competing priorities under pressure
Commercially astute with a focus on delivering business value
We Offer:
Holidays 22 days, plus bank holidays + company long service leave
Company Pension Scheme
Company Bonus Scheme
Training and development available to enhance your skills
Collaborative and supportive work environment
Private Health Insurance
Employee Assistance Program (EAP) and 24/7 online GP service
Join our Team and discover exciting career opportunities! Apply now and be part of our journey to success!
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