Position Overview:
loc8me is seeking a detail-oriented and proactive Utilities Assistant to join our team. This role involves managing the roll-out of smart technology solutions, including Smart Thermostats and Smart Meters, across our properties. The ideal candidate will have strong organisational skills, excellent communication abilities, and a passion for improving utility management. This is a key position in ensuring the utilities department is well-supported while promoting responsible utility usage.
Key duties and requirements include:
* Smart Technology Rollout: Oversee the installation and implementation of Smart Thermostats and Smart Meters across company-managed properties. Ensure timely and efficient rollout and troubleshoot any issues that arise during the process.
* Tenant and Landlord Support: Serve as a point of contact for tenants and landlords regarding utility-related inquiries. Answer phone calls, respond to emails, and provide support for utility concerns.
* Utility Billing & Expenditure Management: Review and validate utility statements for accuracy, ensuring charges are correctly allocated to landlords. Monitor and audit utility expenditure across properties to identify any discrepancies or opportunities for cost savings.
* Education & Awareness: Educate tenants on responsible utility usage to promote energy efficiency. Provide guidance on how to manage energy consumption and reduce utility costs effectively.
* Recordkeeping & Reporting: Maintain accurate records of utility rollouts, expenditures, and communications with tenants and landlords. Prepare regular reports on utility usage, trends, and savings opportunities.
* Visiting properties to investigate energy usage.
* Communicating with tenants on responsible energy usage.
Essential skills:
* Strong communication skills with the ability to liaise effectively with tenants, landlords, and contractors.
* Knowledge of energy efficiency and smart home technologies (e.g., Smart Thermostats and Smart Meters) is an advantage.
* Strong attention to detail and the ability to manage multiple tasks simultaneously.
* Problem-solving skills and the ability to troubleshoot utility-related issues.
* Excellent organisational skills and a proactive approach to work.
Additional information
Salary: £12.82 per hour (equivalent of £25,000 per annum)
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