The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offers a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Job overview
We are seeking a Ward Clerk to join our friendly nursing team in an exciting and hard-working administrative role.
Main duties of the job
* Scanning and uploading documents
* Answering telephone calls and emails
* Being based on the wards and have the ability to move across all 6 wards when needed
* Assisting our nursing team with daily staffing levels and putting shifts out to NHSP
* Keeping staff informed of their training compliance and escalating when necessary
* To assist with the updating of all noticeboards and staff information folders
* To maintain strict confidentiality at all times
* Working with the wards towards CQC and NHSE requirements when necessary
* Admin support for the Ward Manager
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Detailed job description and main responsibilities
The post-holder will be employed in an administrative role based on our wards working alongside the nursing team, enabling the team to offer consistency across all wards in a variety of tasks, ensuring targets are met and providing nursing staff with valuable support.
The post holder will be educated to Grade 4 or above GCSE in Mathematics and English, or equivalent.
Your main duties will include:
* Scanning and uploading documents
* Maintaining filing systems in line with organisations policies and procedures.
* Answering telephone calls and emails
* Being based on the wards and have the ability to move across all 6 wards when needed
* Maintaining the staff photograph boards
* Updating the supervision trees for the wards
* Assisting our nursing team with daily staffing levels and putting shifts out to NHSP
* Keeping staff informed of their training compliance and escalating when necessary
* To assist with the updating of all noticeboards and staff information folders
* To maintain strict confidentiality at all times
* Minuting ward meetings
* Working with the wards towards CQC and NHSE requirements when necessary
* Admin support for the Ward Manager
Previous experience in an administrative and/or clinical role within the NHS is desirable.
The ideal candidate will have excellent communication and organisational skills, a good working knowledge of Microsoft Office packages, able to work to tight deadlines and adapt to changing/challenging situations.
You will need to possess a sound understanding of confidentiality and be able to remain calm and professional when faced with changing or challenging situations.
Person specification
* GCSE Mathematics C or above
* GCSE English C or above
* Experience in a workplace
* Excellent communication and organisational skills
* Ability to delegate and prioritise
* A level Mathematics C or above
* A level English C or above
* Previous experience of working in NHS
* Previous experience working with people with severe mental health problems
* Previous experience or knowledge of caring for people in a secure environment
Your employer pays 20.6% towards your pension and life assurance benefits.
27 days for full time or pro rata if part time
After 5 years NHS service
29 days full time or pro rata if part time
After 10 years NHS service
33 days full time or pro rata if part time
Plus bank holidays, that’s up to 41 days - more than 8 weeks paid time off!
Medical staff have national Terms and Conditions. Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign
If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals.
Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave
Dependent on length of NHS service.
Other paid/unpaid leave
This can be for Jury Service, Reserved Armed Forces, etc. This is paid outside of annual leave. Non-paid leave for career breaks.
Staff Support
KMPT offers a face-to-face counselling service for any issues not just work-related problems.
NHS discounts and shopping vouchers
Staff can sign up for Red Guava, PS discounts and Health Service Discounts to receive a variety of discounts in travel, fashion, technology, mobile phone contracts, food and drink, days out etc.
Learning and Development opportunities
In addition to the mandatory subjects, there are a number of leadership, management and staff topic areas, including coaching and mentoring.
Induction
KMPT is committed to supporting all new staff and this includes a comprehensive Induction programme. The programme's duration depends on role and can be from 2 days to 4 weeks (not always consecutive days).
The Induction programme will provide an excellent opportunity for new staff to meet and engage with KMPT’s subject specialists and include the required training.
The programme may involve some travel to the various training venues across Kent and Medway, the main ones being Canterbury, Maidstone and Dartford.
New starter bonus
At the Trust, we really value our nurses and the skills they bring. To recognise this we offer a New Hire Bonus of £1200 pro rata for band 5 and 6 nursing staff.
Staff Network Forums
A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.
Lease car scheme, Cycle to work scheme, the list goes on………!
Probation Period
New employees external to Kent and Medway NHS and Social Care Partnership Trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.
Disclosure and Barring Service Check
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
KMPT are signed up to NHS England's Sexual Safety in Health Care Organisational Charter
KMPT takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.
KMPT is creating an environment for equal opportunities for all, where we can ALL be ourselves.
We take pride in our services – which are underpinned by our Trust values:
* Respect - We value people as individuals, we treat others as we would like to be treated.
* Openness - Work in a collaborative, transparent way.
* Accountability - We are professional and responsible for our actions.
* Working together - We work together to make a difference for our service users.
* Innovation - We find creative ways to run efficient, high-quality services.
* Excellence - We listen and learn to continually improve our knowledge and ways of working.
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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