Permanent
Office Administrator
£25,000 pa
Office based
Based in Milton Keynes
Our client are an independent retailer going through an exciting period of transformation, with some exciting growth and business changes. They seek a motivated, enthusiastic administrator to ensure the smooth running of the admin function operationally for the business.
A background within customer service is key. Ideally a minimum of 1 year's administrative experience is required, along with the ability to communicate effectively throughout the business and with customers.
Office Administration
Sign off invoices and update centre paperwork to include labelling and filing
Log and report repairs
Report alarm changes and fire extinguisher checks
Ordering consumables
Vehicle updates
Waste collection issues HR Admin
Manage holiday tracker
Manage incoming HR inbox
Process starters/leavers and any staff changes
Raise letters to action - deduction, pay rises, pension and job offers
Carry out reference checks
Ordering of stationery or any equipment
Raise and send reports to include any filing of HR documents Customer Service
Manage inbox from customers regarding complaints
Process refunds when required
Handle complaints - liaise with appropriate staff to action and ensure each complaint is handled satisfactory within a timely manner
Manage and respond to Google/Trustpilot reviews A varied role requiring a diverse range of skills and experience. The ability to be organised, confidential, able to prioritise, confident with your approach. Effective customer service skills and the ability to follow up managers in order to deal with escalations handling complaints. A positive manner, articulate with your communication style.
Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.
Altitude-Recruitment Limited acting as an Employment Agency and Employment Business