Job Description
Gillingham, Dorset
Our Supply Chain Manager will be responsible for overseeing the end-to-end supply chain operations at Neal’s Yard Remedies, ensuring operational efficiency across supply chain functions. The role will focus on optimising customer fulfilment, maintaining stock availability, and implementing best-in-class supply chain solutions.
Day to day, the Supply Chain Manager will:
* Oversee stock control to ensure alignment with financial targets and support procurement in maintaining appropriate supplier stock levels.
* Assist the Ethical Sourcing Manager in reviewing and optimising the supply base to support future business growth.
* Manage and update stock holding policies to ensure alignment with inventory policies and supply chain capabilities.
* Work with third-party suppliers to ensure smooth supply chain operations.
* Develop accurate forecasts in collaboration with various business channels.
* Monitor and address forecast demand issues at the earliest stage.
* Support the leadership team in ensuring the supply chain is agile and adaptable to future requirements.
* Participate in the Sales and Operations Planning cycle, preparing necessary reports.
* Oversee capacity planning to ensure efficient factory utilisation.
* Supervise production planning and scheduling to maximise efficiency while identifying and managing risks such as capacity constraints and obsolescence.
* Manage finished goods inventory, ensuring optimal stock levels.
* Analyse and report on key supply chain metrics, including forecast accuracy, stock availability, and customer service ratings.
* Proactively resolve out-of-stock situations and identify opportunities for continuous improvement.
* Enhance operational efficiency by maximising the use of existing systems and reducing transactional activities.
* Support project teams in optimising supply chain processes, including product lifecycle management and inventory expiry date management.
* Collaborate with cross-functional teams, including NPD and Marketing, to ensure supply chain considerations are integrated into strategic initiatives.
* Provide guidance, coaching, and motivation to the supply chain team to enhance performance and teamwork.
* Promote and maintain a positive health and safety culture within the department.
The Supply Chain Manager will need:
* Experience in end-to-end supply chain management within an FMCG organisation
* Experience in developing forecasts across multiple commercial channels
* Strong problem-solving skills with the ability to implement practical business solutions
* Excellent leadership and team development capabilities
* Strong prioritisation, time management, and resilience under pressure
* High levels of analytical ability and computer literacy
* Commercial awareness and ability to balance cost efficiency with service excellence
* A proactive approach with a track record of driving improvements in supply chain operations.
Neal's Yard Remedies are partnering with Cogito on this recruitment. Upon receipt of your application, a member of the Cogito team will be in contact to discuss next steps.