Job summary This is an exciting opportunity to join the Quality, Safety & Improvement Directorate of the NHS Wales Executive and be part of a team providing effective, efficient and high level administrative and business support to the all-Wales Nurse Staffing Programme, enabling the delivery of the programme objectives on time and in full. We are looking for an enthusiastic and experienced individual to provide administrative, business and corporate support to the Nurse Staffing Programme. The successful candidate will be a proactive self-starter who has the ability to work under pressure, can multi-task and can effectively prioritise. The post-holder will be fundamental to coordinating and supporting the programme and the team. The successful candidate will be part of a friendly, supportive and innovative team within the newly established NHS Executive and will receive an induction programme, have access to a range of supportive mechanisms and a wealth of opportunities to develop knowledge and skills. The NHS Executive offers flexible and agile working arrangements and supports hybrid working with attendance in their main office (Capital Quarter, Cardiff) as required by the team. Main duties of the job The post holder will be part of a team, playing a key role in supporting and improving the day-today operations of the All-Wales Nurse Staffing Programme, providing high-level administrative and business support. This will include supporting project management, finance, procurement, planning and performance, HR, recruitment, risk management and health & safety, as well as contributing to a range of activities and projects to support the delivery of the All-Wales Nurse Staffing Programme. Working closely with colleagues across the team and across NHS Executive, the Business Support Manager will be responsible for administrative duties, collating and managing information and providing regular updates and reports, often including sensitive, confidential and contentious information. We have a desire to strengthen our team by recruiting individuals from diverse backgrounds with a mix of skills, personalities and experiences - considering candidates from both an NHS background as well as other sectors where relevant experience is demonstrable. The base for the post will be determined upon appointment. The ability to speak Welsh is desirable but not essential for this post. To find out more about this post, please contact Rhys Roberts, Head of All Wales Nurse Staffing Programme, NHS Executive via email: Rhys.robertswales.nhs.uk About us The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales. Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health. We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards. To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/ For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/ Date posted 05 February 2025 Pay scheme Agenda for change Band Band 5 Salary £30,420 to £37,030 a year per annum Contract Permanent Working pattern Full-time Reference number 028-AC039-0225 Job locations Capital Quarter 2 Cardiff CF10 4BZ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Person Specification Qualifications Essential NVQ Level6, Degree or equivalent level of experience. Desirable Business Management or related qualification Advanced ECDL PRINCE 2 Foundation or equivalent Experience Essential Experience of communicating with all levels of professional staff and the public. Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of formal minute taking Wide range of administrative skills and experience Experience of operating Microsoft Office Suite. Experience of producing reports e.g. management information reports. Experience of project implementation and monitoring ongoing projects. Experience of managing finance systems e.g. ordering, budget monitoring. Experience of managing, maintaining and developing systems and procedures. Experience of implementing administrative policies and procedures Experience of applying project management methodologies Desirable Experience of monitoring performance indicators. Working in an NHS environment Skills Essential Ability to work on own initiative and manage own workload. Able to organise multi-disciplinary meetings and events. Excellent management and communication skills and knowledge. Analysing information from numerous sources. Advanced IT/keyboard Skills Able to delegate responsibility and tasks to ensure delivery to agreed objectives Desirable Ability to speak Welsh / willingness to learn. Knowledge Essential Knowledge of business management, corporate functions and governance processes Good knowledge of MS Office Suite. Thorough understanding of administrative procedures. Thorough understanding of programme office functions Knowledge of filing/data systems including records management Desirable Knowledge and understanding of Public Health Wales. Microsoft Project Personal Attributes Essential Work to deadlines and under pressure. Ability to work as part of a team Work on own initiative. Good time-keeping. Respects confidentiality. Willingness to learn and develop skills Flexible approach to work to meet the needs of the service Desirable Continuing Professional Development Other Essential Willingness and ability to travel. Desirable Ability to carry resources. Person Specification Qualifications Essential NVQ Level6, Degree or equivalent level of experience. Desirable Business Management or related qualification Advanced ECDL PRINCE 2 Foundation or equivalent Experience Essential Experience of communicating with all levels of professional staff and the public. Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of formal minute taking Wide range of administrative skills and experience Experience of operating Microsoft Office Suite. Experience of producing reports e.g. management information reports. Experience of project implementation and monitoring ongoing projects. Experience of managing finance systems e.g. ordering, budget monitoring. Experience of managing, maintaining and developing systems and procedures. Experience of implementing administrative policies and procedures Experience of applying project management methodologies Desirable Experience of monitoring performance indicators. Working in an NHS environment Skills Essential Ability to work on own initiative and manage own workload. Able to organise multi-disciplinary meetings and events. Excellent management and communication skills and knowledge. Analysing information from numerous sources. Advanced IT/keyboard Skills Able to delegate responsibility and tasks to ensure delivery to agreed objectives Desirable Ability to speak Welsh / willingness to learn. Knowledge Essential Knowledge of business management, corporate functions and governance processes Good knowledge of MS Office Suite. Thorough understanding of administrative procedures. Thorough understanding of programme office functions Knowledge of filing/data systems including records management Desirable Knowledge and understanding of Public Health Wales. Microsoft Project Personal Attributes Essential Work to deadlines and under pressure. Ability to work as part of a team Work on own initiative. Good time-keeping. Respects confidentiality. Willingness to learn and develop skills Flexible approach to work to meet the needs of the service Desirable Continuing Professional Development Other Essential Willingness and ability to travel. Desirable Ability to carry resources. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Public Health Wales Address Capital Quarter 2 Cardiff CF10 4BZ Employer's website https://phw.nhs.wales/ (Opens in a new tab)