Property Support Manager
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected.
The role has line management responsibility for the Estates and FM support and front of house teams. Has direct responsibility for CAFM property management system, Condeco Resource Booking Application and Everything Telent Estates and FM documents. Has direct responsibility for the interface between Regional FM's and support team.
What you'll do:
1. Maintain the FMHelpdesk and be responsible for the end-to-end processes including reactive and Planned Preventative Management tasks.
2. Support the Facilities Lead alongside our Procurement team, ensuring ongoing contract compliance and KPI reporting.
3. Coordinate with Finance team the production of monthly finance reports including tracking outstanding P/O's.
4. Support the onboarding of suppliers in conjunction with Regional FMs, procurement and finance as required.
5. Coordinate with Regional FMs in the collation of documents to support BSI, Premises and statutory audits.
6. Monitor and log via TelSafe all accidents and incidents as appropriate.
7. Assist with key supplier meetings, in conjunction with Regional FMs and ensuring supplier KPI's are completed at the end of each reporting period.
8. Assist in the raising of purchase orders and maintenance of the CPA processes.
9. Assist the Assigned FM in management of the regional FM budgets including special revenue projects.
10. Coordinate and maintain Everything Telent (ET) Estates and FM records e.g. Aspects and Impacts, Site Risk Assessments, Emergency Preparedness Plans etc.
Who you are:
This role would be ideal for a candidate with strong communication and organisation skills with proficiency in Microsoft Office and a good understanding of relevant legislation and policy around Compliance, H&S and the Environment. An interest in or experience of property management in a commercial sector would be ideal.
Key Requirements:
1. Administrative experience of a minimum of 2 years.
2. Good telephone manner with excellent interpersonal skills with customer focus.
3. Proficient IT skills including MS Word, MS Excel and MS PowerPoint.
4. Ability to prioritise workload and tasks.
5. Can do attitude with a proactive approach.
6. Knowledge of relevant legislation and policy around Compliance, H&S and the Environment.
7. Possess excellent communication skills, including building and maintaining relationships with a range of internal customers/stakeholders.
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
1. 34 days holiday, including public holidays, plus the option to buy or sell five days each year.
2. Company pension scheme.
3. A range of family friendly policies.
4. Occupational health support and wellbeing Portal.
5. Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn more about Telent.
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