We are seeking a dynamic and experienced Transport Manager. Forming a key part of our Management team, the role is responsible forensuring our vehicles and drivers are utilised effectively throughout the day and that our high standards of safety and customer service are withheld. Key Responsibilities: Operational management: Plan, coordinate and oversee daily transport operations to ensure timely delivery of goods Manage fleet schedules, ensuring optimal efficiency and minimal downtime using our own fleet and sub-contractors where required. Customer Relationship Management: Act as the primary point of contact for customers, addressing enquiries, resolving issues, and ensuring their needs are met. Build and maintain strong relationships with customers on a day-to-day basis. Provide advice and guidance regarding jobs to promote repeat business and customer satisfaction. Regularly communicate with clients to provide updates on delivery schedules and address feedback constructively. Compliance and Legal Obligations: Ensure full compliance with UK transport laws and regulations, including tachograph and driver hour regulations, road safety standards, and vehicle maintenance requirements. Ensure drivers are fully compliant with regards to driver hours, health and safety, vehicle road worthiness, CPC training and tachograph management Team Leadership and Development: Lead and motivate a team of drivers and logistics staff, fostering a culture of excellence and accountability Deal with any disciplinary issues that may arise Requirements: A valid Transport Manager Certificate of Professional Competence (CPC) is essential Proven experience in transport management, preferably within the haulage industry A strong understanding of transport regulations and compliance (e.g. Driver CPC, tachograph rules) Excellent leadership, communication, and organisational skills Ability to work under pressure and manage multiple priorities Proficiency in transport management software and tools H&S experience and/or qualifications an advantage Commercially astute with a good understanding of the haulage industry About Us: Galt Transport have been providing general haulage services throughout the UK & Europe for over 75 years. Still run by the same family, we specialise in Hiab crane hire, abnormal loads, container handling, ADR and all STGO categories. With four depots across central Scotland we employ around 50 staff and have a fleet of 50 vehicles and 100 trailers. What We Offer: A competitive salary and benefits package Opportunities for professional growth and development Company pension Sick pay scheme Location: Dumbarton, with regular travel to company and customer sites. Being on call also forms part of the role. ADZN1_UKTJ