Field Maintenance Engineer
Location: Field - Covering the Birmingham area.
You must attend initial training at the head office in Attleborough, Norfolk.
Salary: £35,000 - £40,000 DOE
Shift Pattern: Monday - Friday, optional weekends
Hours: 10-hour days (flexibility required)
On-Call Rota: After 6 months
Are you a motivated and skilled engineer with a passion for customer service? Do you thrive in a dynamic environment where every day presents new challenges? If so, we want to hear from you!
Role Purpose:
As a Field Maintenance Engineer, you'll attend customer premises to perform essential system maintenance, fault diagnostics, and repairs. Your expertise will ensure that fire suppression systems operate safely and effectively.
What You'll Do:
Maintenance Visit Planning: Prepare for assigned visits by ensuring all equipment and service kits are loaded and ready.
Customer Service: Build and maintain professional relationships with customers, representing our company with pride.
Maintenance Work: Conduct repairs and maintenance safely and in accordance with service instructions.
Documentation: Complete all paperwork accurately and promptly, ensuring timely submission to the office.
Call-Out Duties: Be ready to respond to call-outs during your on-call week, keeping communication open and timely.
Service Vehicle Management: Maintain your allocated service vehicle, performing daily and weekly checks.
Quality Assuran...