Job Description Job Title: Medical Receptionist Days: Monday, Tuesday, Thursdays, Fridays Hours: 8:00 - 18:30 Rate: £14.80 per hour Contract: 2 Months System: SystmOne Overview We are seeking a professional and friendly Medical Receptionist to join our healthcare facility. The ideal candidate will be responsible for managing patient appointments, maintaining electronic health records, and providing administrative support to the medical team. As the first point of contact for patients, the Medical Receptionist plays a crucial role in ensuring a positive experience for all individuals visiting the facility. Responsibilities Greet patients and visitors in a courteous and professional manner Schedule and manage patient appointments using electronic systems Maintain accurate patient records and update information as necessary Answer phone calls, respond to inquiries, and transfer calls to appropriate personnel Verify and process insurance information for patient visits Assist with administrative tasks such as filing, faxing, and data entry Collaborate with medical staff to ensure seamless patient care and support operations Uphold patient confidentiality and privacy at all times Qualifications Previous experience in a medical receptionist or administrative role is preferred Proficiency with electronic medical records (EMR) systems Strong communication and interpersonal skills Excellent organizational and multitasking abilities Familiarity with medical terminology and insurance processes High level of professionalism and empathy when dealing with patients Ability to work effectively in a fast-paced and dynamic environment Understanding of patient confidentiality and privacy regulations Day-to-day The Medical Receptionist will spend their days greeting patients as they arrive, managing appointments, and facilitating communication between patients and medical staff. Additionally, they will handle administrative tasks such as maintaining records, verifying insurance information, and ensuring a welcoming and efficient front desk experience for all individuals. This role offers opportunities to engage with diverse individuals and contribute to the smooth operation of the healthcare facility.