Service Operations Manager - Elective Care
Location: Bath
This is a Permanent, Full Time vacancy.
The Vacancy
We are seeking a full-time Service Operational Manager for Sulis Hospital Bath’s Elective Surgical pathways.
The post holder will be responsible for the effective operational delivery of NHS and private elective surgical performance, supporting pathways and maximizing utilisation to increase patient throughput.
The post holder will work in partnership with the Clinical Leads, External Stakeholders, and will report to the Head of Commercial Operations, ensuring operational issues are addressed in a timely fashion and that Sulis Hospital Bath collectively achieves the challenging access, financial, and clinical governance standards.
The post holder will bring together key pathways within the SOC programme and across Sulis Hospital; leading and monitoring delivery and supporting new initiatives.
The post holder will have a good understanding of the emerging Department of Health and NHSE strategic direction and ensure that the teams are ready to respond to this changing agenda.
The post holder will take lead responsibility for ensuring the Sulis Hospital Bath elective surgical benchmarks positively compare to budgeted targets and quality performance. They will continue to develop a culture of continuous improvement within the programme.
Full Time – 37.5 hours
About Sulis Hospital Bath
An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people.
We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular, and many others.
Our employees benefit from a competitive salary and access to a wide range of benefits:
* 27 days annual leave + bank holidays, increasing to 30 days with length of service.
* Non-contributory life assurance.
* Flexible working opportunities.
* Learning and development opportunities with a dedicated resource.
* Health Cash Plan with access to a wide range of treatments.
* Employee recognition programme.
* Employee assistance programme – Wellbeing Hub.
* Family-friendly policies.
* Free on-site parking.
Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.
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