Are you a highly organised, efficient and detail orientated administrator looking for your next opportunity, with a desire to be part of our dynamic Brand Homes team as we continue on our exciting growth journey? Well… this could be the perfect role for you!
We are Ian Macleod Distillers (IMD), a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin including Glengoyne, Rosebank, Edinburgh Gin and Tamdhu, with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our consumer offering and continuing to invest in each of our Brand Homes (visitor centres) as our brands continue to evolve and grow.
Our Brand Home teams deliver some of the finest distillery tours and tastings in the country, providing truly engaging and world class visitor experiences, with both our Glengoyne and original Edinburgh Gin attractions having been consistently rated on Trip Advisor as part of Scotland’s top rated tourist attractions!
As we continue to invest in our Brand Homes, we are now looking to bolster our Bookings team, with the addition of a Distillery Bookings Assistant.
Reporting into the Distillery Bookings Manager, and working in collaboration with the wider Brand Homes Sales and Marketing team, our Distillery Bookings Assistant will support all aspects of the administration of our travel trade bookings, managing internal booking requests and administering our systems.
Who We Are Looking For…
We are looking for an experienced administrator with a warm, friendly and engaging personality, who shares our passion for providing exceptional service and experience, using their professional and courteous manner to foster positive relationships with key internal and external stakeholders.
This is a fast-paced role so an efficient, methodical and well-organised approach to planning and prioritising tasks is essential, ensuring this is done so in a timely manner whilst maintaining high standards, keeping the customer at the heart of what we do.
An excellent communicator, both written and verbally, is essential, along with superior attention to detail skills and the ability to use your own initiative to resolve issues which may arise. We are looking for someone who is computer savvy and confident using the MS package and other computer systems (training will of course be provided on our internal systems and processes).
The role will be based from our Rosebank Distillery located in Falkirk, however, it will provide support across all three of our Brand Homes sites including Glengoyne (North of Glasgow) and Edinburgh Gin (Edinburgh City Centre), we are therefore looking for someone who can be flexible in their approach and who has a full driving license and access to transport and lives within a commutable distance to our sites located across central Scotland.
Due to the nature of our industry, candidates must be 18 or over, and must also be able to demonstrate that they currently have the required documents to live and work in the UK.
What We Will Provide You…
The successful candidate will receive a highly competitive salary and generous benefits package including (but not limited to…):
1. Enhanced annual leave
2. Company pension scheme
3. Product vouchers & staff discount
4. Access to a wide range of lifestyle discounts including gym memberships, retail and travel
5. Access to various health and wellbeing resources including Employee Assistance Programme and same-day GP appointments
If this sounds like the perfect role for you, then we’d love to hear from you!
Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!
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