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Job overview
An exciting opportunity has arisen to join the South West Nursing Directorate to support the Leadership and Business Management Team for a permanent contract.
We are currently seeking a Band 4 Directorate Administrator with excellent administrative, communication and organisational skills, to work as part of a dynamic team to deliver an effective service to support managers and staff across the Nursing Directorate.
The post holder will provide and coordinate administrative and secretarial services including the preparation of agendas and minutes and taking appropriate follow-up action as required; supporting the team with the management of projects; gathering information and undertaking enquiries as necessary for the team; acting as the first point of contact for a wide range of stakeholders.
Main duties of the job
The post holder will support the team with the management of projects, gathering information and undertaking enquiries as necessary for members of the Senior Nursing Directorate, their teams and the department.
* Support the management of the mailboxes.
* Plan and co-ordinate diaries and meetings including distributing papers and booking rooms.
* Prepare agendas, take minutes, track and follow up on actions and distribute meeting papers.
* Provide and receive complex information which may contain contentious and sensitive information.
* Communicate and engage with external and internal stakeholders, requiring negotiation skills and understanding the needs of other organisations, senior professionals and individuals.
* Assist with the induction and orientation of new employees and attend to the needs of existing staff.
* Process payment of invoices and manage purchase orders.
* Contribute to the team atmosphere and collaborative culture.
* Liaise with administrative staff on standards and processes.
* Maintain a good working knowledge of NHS systems, processes and issues to handle enquiries effectively.
* Produce documents, reports and correspondence accurately and in a timely manner.
Person specification
Qualifications
* Educated to NVQ Level 3 in a relevant subject, or equivalent level of qualification.
Experience
* Significant administrative/secretarial experience including initiating and maintaining office systems.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
* Previous experience of working in a nursing/quality environment.
Skills
* Actively and conscientiously contributes to the team and is responsive to others.
* Shows willingness and ability to learn current best practices and effectively applies them.
* Ability to work under pressure in a busy working environment and able to multi-task.
* Clear communicator with excellent writing, data entry and presentation skills.
* Ability to work without supervision and to work on own initiative, organising and prioritising workloads to changing and often tight deadlines.
* Minute taking.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Please note that we currently do not accept applications via recruitment agencies.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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