Swift Placements are working with a Contract Insulator in Bradford who are seeking 2x motivated and organised Scheduler's to coordinate mould remediation activities for both residential and commercial properties. The ideal candidate will play a crucial role in ensuring efficient scheduling and resource allocation to support clients in managing mould issues effectively.
Monday to Friday
Temp To Perm Position
Hours: 8:00am- 4:00pm
Hourly Rate: Competitive hourly rate of £12.00, with the opportunity for a permanent position based on performance.
Location: BD4
Supportive team environment and comprehensive training.
Opportunity to work with a growing organisation in an essential service sector.
Please note this role is a full-time office position and no hybrid work is offered.
Key Responsibilities
1. Scheduling and Coordination
* Plan and schedule remediation activities for residential and commercial properties.
* Allocate resources such as technicians, equipment, and materials to ensure timely project completion.
* Adjust schedules to accommodate urgent requests or unforeseen delays.
* Any cancelled appointments to be rescheduled and documented.
* Escalate any concerns or issues to line manager and account managers.
* Notes to be filled out on every property contacted regardless of outcome.
* Contact tenants or property managers through telephone, emails, text messaging or by letters.
* Keep schedule up to date with all work logged with teams.
2. Client Communication
* Act as the first point of contact for clients regarding appointments and updates.
* Provide clear and professional communication to manage client expectations.
* Handle incoming inquiries and resolve scheduling conflicts or issues promptly.
3. Team Support
* Collaborate with remediation teams to ensure schedules are logged and jobs are sent out to the relevant teams.
* Maintain open communication with field technicians to address any on-site challenges.
* Prepare daily, weekly, and monthly schedules for review and feedback.
4. Administrative Duties
* Use scheduling software or tools to manage appointments and track progress.
* Maintain accurate records of jobs, timelines, and completion statuses.
* Ensure compliance with company policies and health & safety regulations.
Skills and Qualifications
1. Previous experience in a scheduling or coordination role, ideally within property maintenance or a similar field.
2. Strong organisational skills and the ability to manage multiple tasks simultaneously.
3. Excellent verbal and written communication skills.
4. Proficiency in using scheduling software, Microsoft Office, and other administrative tools.
5. Problem-solving mindset with a proactive approach to overcoming challenges.
If this role is of interest, please send a copy of your CV to Arsalan Mohammed at Swift Placements or alternatively call the office on (phone number removed) for more information.
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