Associate Business Manager - Medicines Access (MA)
Salary: Up to £35,000 + Bonus Plan and Benefits
Hours: Full Time
Contract Type: Permanent, office based
Bonus plan
* Private medical insurance
* Life insurance
* Company pension
* Additional leave
* Free on-site parking
* Company Sick pay
* Referral programme
* Wellness programme
BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution.
Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA.
We are looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story
The role of the Associate Business Manager - Medicines Access (MA) is to learn under supervision of the line manager, how to plan, execute, and finalise MA Specialist Importer (SI) division projects according to strict deadlines and within budget.
This includes coordinating the efforts of internal team members, external clients, healthcare professionals and third parties to deliver projects according to plan.
A key part of the role is ensuring unlicensed medicines are delivered to healthcare professionals on time in-line with all relevant supporting documents.
The role also includes handling a range of customer accounts (both UK and International) building sustainable relationships of trust through effective customer relationship development and management to handle customer enquiries effectively and efficiently.
Support project for the MA specialist importer division from beginning to end with guidance from the line manager
* Plan and track project timelines and deliverables
* SAP Business by Design
* Liaise with internal and external stakeholders including healthcare professionals, wholesale partners, medical information departments and logistics teams ensuring collaborative and cohesive working.
* Adherence to set regulatory and legislative standards and the BAP Pharma internal processes
* Make proactive calls to customers to support account development needs when required
1 year’s direct work experience in a project management and or client management position
* Customer service skills and excellent telephone manner is essential
* Database and operating systems experience with stock control systems
* Reacts to project adjustments and alterations promptly and efficiently
* Adept at conducting research into project-related issues and products
* Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
* Fluent English language, knowledge of foreign languages desirable but not essential
We offer comprehensive training and development programmes to employees to enable them to excel in their roles.
We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients.
No agencies please