Role: Customer Service Administrator
Industry: Manufacturing
Location: Newbury, Hampshire
Salary: £30,000-£35,000
Office Angels have teamed up with a forward-thinking, dynamic client in the manufacturing industry, looking to recruit a Customer Services Administrator. This role is busy and based in the office. You will join an established team of hardworking individuals with excellent communication skills who enjoy developing within this company and sector.
The day-to-day duties in your new job will be:
1. Taking orders over the phone or email.
2. Creating relevant courier labels.
3. Ensuring that these orders are entered and executed properly, right up to the point of delivery to the customer.
4. Invoicing for all goods and services and raising credit notes.
5. Being the face to the customer in dealing with customer enquiries, queries, and complaints, ensuring these are solved in a caring, professional, and satisfactory manner.
6. Ensuring that all complaints and concerns are raised with management.
7. Liaising with the Technical Department on all issues concerning repairs, return to stock, and any technical issues raised by involving the customer.
8. Inputting orders on the Sage System.
Benefits:
* Career progression.
* Pension scheme.
* Health scheme.
* Strong training programme.
Next steps:
Apply today with your up-to-date CV by emailing it directly to Lucy at tucker@office-angels.com or alternatively, for a quick response, call 01256 464744 to discuss this role in further detail. Our client is able to interview ASAP for a quick turnaround - so don't miss out!
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