Who are we
Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state-of-the-art facilities, including world-class polo grounds overlooked by a 41-bedroom luxurious hotel, and top-tier dining options, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
As a Breakfast Assistant, you’ll be the friendly face that starts our guest’s day off right. From breakfast chefs and serving staff who deliver morning magic in our restaurant to ensuring top-tier service and quality food with a warm smile, your mission is simple: make mornings unforgettable! We want to speak to you.
1. You’ll be responsible for cooking and serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
2. You will complete all preparation and service of the Restaurant and kitchen to the highest standards and in keeping with the specifications and systems set by the Hotel to keep our service consistent.
3. To be responsible for the service and wellbeing of our guests.
4. To assist in the set up and closedown of the Restaurant.
5. Ensure all orders are taken accurately and items are received in a timely manner.
6. To support the team in ensuring the efficient and effective running of the service.
7. Ensure that the preparation and presentation of each section is of a high standard and is in line with the standards set.
8. Serve guests to the highest standard whilst keeping the guests' expectations at the forefront of your mind.
9. To keep your mise en place levels up to the required level whilst rotating stock.
10. Be mindful of waste, always seek help to utilise all stock and minimise waste.
11. Report any faults or defects as you see them.
12. Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
13. Ensure that you are correctly dressed in your uniform.
14. Maintain a professional working relationship with all departments in the hotel.
Key Requirements
1. Greet guests with a smile and provide legendary breakfast service.
2. Commitment to delivering high levels of customer service and great standards of cooked food.
3. Good teamwork skills - we want work to be fun for all of our employees.
4. Have a genuine interest in providing a great start to the day for our customers.
5. To be able to work well under pressure; Hospitality is very fast-paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role.
Benefits
1. Competitive salary.
2. Excellent ongoing support, training, and development.
3. 28 days holiday including Bank Holidays per annum.
4. Stakeholder Pension entitlement.
5. Discounted hotel room rates for you, your friends, and family.
6. Ongoing incentives and rewards.
7. Opportunities for professional growth and development.
8. Working at the beautiful Polo Club Hotel.
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