Working for our very professional and friendly client we are seeking an Accreditation Service Officer, this FTC of 12 monthsis full time: 36.25 hours per week Monday to Friday working within the Membership Team.
The role is an immediate start and hybrid with one to two days a week in the office.
Duties:
To assist with all aspects of the work of the individual Accreditation Scheme to ensure members are supported through the process and compliance with internal standards are met.
To assess the eligibility of Individual Accreditation applications for the Individual Accreditation Scheme against set criteria and prepare applications for the next stage of assessment.
To provide in-depth information and support to members applying for Accreditation through the Individual Accreditation Scheme, including liaising with other departments and answering member queries to ensure they are guided through the various accreditation processes with a high level of customer care.
To communicate results of assessments while ensuring recordings of data and amendments to membership subscriptions are accurately updated.
Knowledge & experience:
Qualified to GCSE level or equivalent.
Proven experience working in an administrative role, ideally within a customer focussed environment.
Experience of effective verbal and written communication ...