Permanent, Part Time (30 hours per week across 5 days)
Bedford Women’s Refuge, Butterfly House, is a safe haven for women and their children fleeing domestic abuse. This new provision accommodates up to 10 women, either with or without dependent children, providing a safe and stable place for them to live while accessing therapeutic recovery support.
As a Specialist Coach at Butterfly House, you’ll manage a caseload of customers who have complex needs, guiding them through their journey with Stonewater’s supported housing service, ensuring a strengths-based, trauma-informed approach that enables them to realize their potential.
You’ll work closely with key partners, delivering quality, outcome-focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You’ll ensure that our customers are supported to stay safe and are aware of their rights to legal protection while identifying and signposting customers to any other services that they may benefit from that are available from partner agencies.
The ideal candidate will:
* Have proven experience working with people who have multiple complex needs and/or domestic abuse.
* Have experience completing CAADA DASH risk assessments and carrying out robust safety planning.
* Understand the practical, emotional, economic, and social issues of those experiencing domestic abuse, particularly those who have complex needs.
* Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community.
* Have the ability to record concise, accurate case notes and support paperwork.
* Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services, or other relevant services.
* Have knowledge of housing and benefits advice.
* Have experience using a housing management system or other similar software.
* Have exceptional communication skills.
***Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement ***
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile, and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health, and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards our Menopause Friendly accreditation.
At Stonewater, we believe nothing is impossible. We’re driven by our mission, vision, and values and inspire others to always strive to succeed. This passion and determination set us apart. We are proud to be a place where individuality is embraced and recognized.
So, if you want to make a real difference to people's lives and want to have a stimulating and rewarding career, we would love to hear from you.
For more information, visit our website at www.stonewater.org/careers
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