Full Time and Part Time positions available.
Applicants must be currently eligible to work in the UK.
This is an exciting opportunity to join the expanding Navigo family, working as a Support Worker or Senior within the Acute services, which encompasses single point of access (SPA), crisis, liaison, home treatment, substance misuse, and the inpatient lodges. Whether you're looking to start a new career, or you already have experience supporting people with health & social needs, we want to hear from hard working, kind, caring and compassionate people who want to make a difference to the lives of others.
Our teams work across the locality in a holistic, person-centred and trauma-informed approach to deliver services that we'd be happy for our own families to use.
Main duties of the job
The role of a Support Worker is pivotal to the safe and effective delivery of mental health services, supporting on the delivery of care packages and the assessment, treatment, and rehabilitation of the individuals using our services. This will include providing emotional support, assisting with activities of daily living, and advocating for the individuals who use our services. The role is also imperative to ensuring that working practices are safe and effective, through implementation of risk management plans, supervision, continuous professional development, and reflection.
We're currently considering candidates for inpatient acute, inpatient rehabilitation, community rehabilitation (Hope Court), and the integrated Access Team (which encompasses single point of access, crisis, and hospital liaison).
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and join us!
Please note: Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net
Job responsibilities
Specific duties and responsibilities vary depending on the specific role and service; however, all of our support workers and senior support workers are supported by a team of qualified professionals. Duties include:
1. To develop knowledge and understanding of the lived experience of people in your care so that you can provide the right support that will meet their own identified needs.
2. To advocate for your service users so that they are at the forefront of designing their own mental healthcare and support and so that their voice is heard at all levels.
3. To develop supportive and caring relationships with individual service users and to provide daily support through encouragement, understanding, and motivation.
4. To deliver prescribed 1:1 and group interventions within the scope of the support plan, with care and compassion, this may include but this list is not exhaustive:
1. Budgeting, benefits and welfare rights
2. Planning, shopping and cooking of meals
3. Education, occupation, training and development
4. Activities of daily living
5. Administering of oral medication
6. Rest, relaxation and vocation
5. To provide updates to senior staff of individuals' mood, behaviour, interaction, motivation, and mental health so that plans of care can be reviewed accordingly.
6. Sensitively support individuals with activities of daily living with the goal to meet these needs and enhance these essential living skills.
7. To work with and without direct supervision.
8. Help identify early signs of relapse and regression by monitoring the individual's progress, level of functioning, and mental state and alert the appropriate staff involved in the person's care.
9. To maintain informative electronic records.
10. To undertake such other duties as may be determined from time to time within the general scope of the post.
11. Be able to work flexibly within the different elements of the appropriate service pathway when required.
12. To ensure delivery of care in accordance with care plans and risk management plans.
Person Specification
Knowledge
* For Support Workers:
* A foundation knowledge of mental health.
* For Senior Support Workers:
* Two years' applied knowledge of the Mental Health Act 1983 and Mental Capacity Act 2005.
* A keen interest in mental health, as evidenced by research on the subject.
* Knowledge of benefits and housing systems.
Qualifications
* For Support Workers:
* Care certificate, or prepared to work towards completion of this within two years.
* GCSE or equivalent qualification (level 2) in Maths and English.
* For Senior Support Workers:
* NVQ level 3 or equivalent or Care Certificate.
* Medications administration training.
* Mental Health First Aid.
* First Aid.
* IT or equivalent qualification to level 2.
Experience
* For Support Workers:
* No experience necessary.
* For Senior Support Workers:
* Three years' experience working in a health & social care environment.
* Experience supervising junior colleagues.
* Experience working in a mental health setting.
* Experience effectively communicating with people who have additional needs in this respect.
Additional Requirements
* Able to work shifts, covering days and some nights, weekends, and bank holidays.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Navigo Health and Social Care CIC
Address
Harrison House (inpatient acute) or The community and other service bases within Navigo
£23,615 to £25,674 a year Band 2 or Band 3 depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B9816-395-1
Job locations
Harrison House (inpatient acute) or The community and other service bases within Navigo
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