Job description
Join Our Team: Customer Service Specialist
Are you a detail-oriented, customer-focused professional looking for a dynamic role in a fast-paced environment? Look no further! We're seeking a dedicated Customer Service Specialist to collaborate closely with clients across various industries, including Catering, Healthcare, Hospitality, and Convenience Retail.
Position: Customer Service Specialist
Location: Exeter, Sowton.
Job Type: Mon-Fri, 8:00-16:00, Sat rota: 8:00-12:30 (occasional on rota basis)
Salary: £26,500 starting salary
Key Responsibilities:
* Ensure the timely and precise delivery of daily produce to clients.
* Verify orders processed, customer site information, and pricing accuracy.
* Streamline communication with clients and suppliers.
* Uphold excellent customer service standards, primarily through phone and email.
* Record and enter all client orders meticulously.
* Maintain high standards of client data for accurate deliveries and effective communication.
* Utilise an electronic CRM-style computer database for managing information.
What We're Looking For:
1. Strong communication and problem-solving abilities.
2. Excellent prioritisation skills to manage multiple concurrent priorities.
3. A proactive attitude with a commitment to maintaining high standards.