Positive Employment is currently recruiting for Drivers Mates for our client a large electronic retailing company.
The successful candidate will support Customer Delivery and Installation Drivers and play a critical role in achieving purpose of helping everyone enjoy amazing technology.
Not only will they be safely delivering, installing and collecting of a range of electrical products into customers’ homes, which include White Goods, Televisions and cookers, they will be the face of the company and help them become a market leader by providing unrivalled customer service.
This is initially a 3 month contract with the possibility to extend after that date.
Duties and Responsibilities but not limited to:
1. Safely deliver, install and demonstrate White Goods, Televisions and Cookers in the customers property.
2. Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance.
3. Maintain regular contact with the site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary.
4. Ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures.
5. Liaise with Manufacturers at the point of delivery when necessary.
6. Handle all products s...