Cornwall Partnership NHS Foundation Trust
We are currently looking for an administrator to join the Central Administration Team at Camborne Redruth Community Hospital. The post is part-time, working 15 hours per week. A uniform is provided, and the flexibility to work additional hours to meet service needs would be an advantage, but is not essential.
The primary duty of the post holder will be to provide reception and clerical duties in the Main Reception/General Office. You will need to be extremely organised, pay close attention to detail, and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary.
Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception. Training and support will be given to the successful applicant.
Main duties of the job
1. To provide full clerical and administrative services to the Hospital, including petty cash, switchboard, and general enquiry duties.
2. To be the first point of contact for all patients, visitors, and members of the public attending the hospital and to ensure they are fully assisted as required.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation, and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust, including doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics, and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work, and a great partner.
Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer and during other holidays, lots of people choose to visit the area, which increases the numbers of people who use our services.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.
Person Specification
Education / Qualifications
* Basic numeracy and literacy skills
* Knowledge and experience of using Microsoft Office or similar applications
* Experience of working in an administrative setting
Skills and Aptitude
* Word processing and data inputting skills
* Ability to communicate clearly on telephone and face to face
Knowledge and abilities
* Ability to use initiative to prioritise duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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