Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. This role will suit an experienced service administrator with excellent office admin skills.
Duties:
* Dealing with various customer enquiries via email/telephone
* Inputting customer orders on internal MIS system
* Manage and organise collections/deliveries
* Weekly/monthly customer reports
* Day to day tasks within the office such as answering the switchboard phone, filing, and back office admin
* Sampling to customers where required
* Produce customer Certs/COC's where required
Minimum Requirements:
* A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
* At least 1 year's proven experience in an office-based admin role
* Must be computer literate - good knowledge of Microsoft Office packages
* A good telephone manner & strong communication skills are required as client liaison is critical to this role.
* Must be able to deal with incoming calls regarding customer orders and queries
* Ability to multitask and complete tasks within defined time frames.
* Must be able to work independently as well as part of a team
* Must be motivated and organised
Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experience.
Please send CV to Colleen Ferguson via the apply link.
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