Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards.
Responsibilities:
1. Customer Service: Greet customers, present menus, take orders, and answer questions about menu items.
2. Service Execution: Serve food and beverages promptly and accurately.
3. Order Management: Communicate orders effectively with the kitchen staff.
4. Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave.
5. Quality Control: Ensure food and beverages are presented according to restaurant standards.
6. Payment Handling: Process payments accurately.
7. Problem Resolution: Address customer complaints or concerns promptly and professionally.
8. Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms.
9. Team Collaboration: Work closely with other staff to ensure smooth operation during service.
Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday-Sunday 6-10hr shifts for 4-5 days a week
Salary: £11.5 – £14 hourly
Benefits: Including Service charge
Starting time: Immediate start!
About Crudo: We are a casual Latin American restaurant with three locations in London. We are growing fast, and we like to support the team members' growth and career development.
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