Job Description
TECHNICAL FACILITIES SUPERVISOR
Location: Farnborough
Suitable for: A background in facilities management is not required, however experience in health and safety and/or help desk/customer service would be an advantage.
Role:
* To support and assist the Technical Facilities team in delivering a variety of operational activities that are required to maintain the standards on site.
* To assist in the coordination of health and safety support on site.
* To provide support to teams in delivering the services required by those working on or visiting the facility.
* To support all ‘front of house’ and ‘housekeeping activities’ ensuring they run smoothly, developing the working practices that prioritise the clients’ expectations of the aesthetic standards.
* To support the upkeep, appearance and performance of the site.
Key Responsibilities and Duties:
* Working as a part of the campus team, to deliver the day to day co-ordination of site operations as instructed by the Technical Facilities team, working closely with the other teams.
* Supporting the Facilities Manager (FM) in their day to day duties.
* Self-motivated with an attention to detail of the cosmetic and functional aspects of site and building management.
* To maintain the standards of the site without negatively impacting the clients on site or the operation of the data centres.
* To support the upkeep of the statutory H&S activities on site, working within safe systems of work.
* To monitor the standards of cleaning services through audits and walk around inspections.
* Supporting the FM in ensuring that the offices, meeting rooms and admin areas are maintained and provide the services expected.
* As required perform building inspections throughout the site, reporting on general facilities standards and functions along with the statutory operations of the building.
* Perform routine inspection of contractor works ensuring SOPs are being followed and suppliers are working safely.
* Undertake operational duties as assigned or those duties arising in relation to emergency tasks.
* Identify and report hazards or additional risks, as well as the need for repairs, and report these to the FM.
* Hosting of visitors and contractors where necessary.
* Work closely with all other teams across the campus.
Education and Experience Required:
* Ability to communicate well with all members of staff and client teams.
* Attention to detail with a pride in doing it right first time.
* GCSE level qualified or relevant experience.
Industry Knowledge:
* Basic understanding of facilities management and/or data centres.
Organisation:
* Ability to maintain schedules and reports across the campus.
* Ability to maintain records of inspections and tracking any improvements agreed.
* Develop working relationships that are essential to the effective delivery of day-to-day campus operations.
* Work with and assist clients in providing contracted and ad-hoc managed services.
Technology:
* MS Office suite